Refund policy
TRACK MY ORDERΒ
You'll get a tracking email once your order is shipped. Contact us atΒ
zeevakids@gmail.com for any further questions.Β
WHERE DO WE SHIP?Β
We currently ship pan India. Β
SHIPPING TIMELINESΒ
The product(s) take anywhere between 7-10 business working daysΒ
(Monday βFriday) to reach you depending on your location. This excludesΒ
weekends and any Indian Public holidays. As soon as your order isΒ
dispatched, we will notify you and you may track your order thereon.Β
RETURNS, EXCHANGES, REFUNDSΒ
RETURN AND REFUND POLICYΒ
As our entire collection is handcrafted and especially made according toΒ
your fit, it become difficult for us to entertain returns on the products.Β
However, we do offer exchange in a few cases (please go through ourΒ
exchange policy below). We do not accept returns once the product hasΒ
been delivered. All purchases are final, and we do not offer refunds afterΒ
delivery. Please ensure you review your order carefully before completingΒ
your purchase. In case of any issues with your order upon receipt, you mayΒ
contact us at zeevakids@gmail.com within 48 hours for assistance. Β
EXCHANGE POLICYΒ
Every order is made and packed with utmost care and affection. We try notΒ
to leave any gaps in providing the best to you. Β
You can exchange the received product in case of size misfit or productΒ
damage within 3 days of receiving the product. An unboxing video isΒ
compulsory.Β
ELIGIBILITYΒ
β The size received does not fit youΒ
β You have received an incomplete or wrong orderΒ
β The product is damaged or defective.Β
Please Note:Β
β Exchanges are subject to stock availabilityΒ
β The item must be returned with original packagingΒ
β The labels/tags must be intactΒ
β Your item must be unwashed, unused and in an undamagedΒ
conditionΒ
β If the exchange request is made outside the specified time frame,Β
it will not be entertainedΒ
You can email us at zeevakids@gmail.com to initiate the process.Β
Please send us an email within 48 hours of receiving your product. IncludeΒ
your order number, description of the issue and a photo. Make sure toΒ
retain the original invoice/tags and allow 1-2 business working days for ourΒ
team to get back to you to tell you the procedure to follow.Β
Once your return is received and inspected, we will send you an email toΒ
notify you that we have received your returned item. We will also notify youΒ
of the approval or rejection of your refund. If you are approved, then yourΒ
refund will be processed, and a credit will automatically be applied to yourΒ
credit card or original method of payment for the original amount paid.Β
PAYMENTΒ
We accept all valid debit cards, credit cards, and Net banking. We acceptΒ
payments through UPI also.Β
Online payments partner β RAZORPAYΒ
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